MZB Relocation – Terms and Conditions
These Terms and Conditions (“Agreement”) are entered into by and between MZB Relocation (“Company,” “we,” or “us”) and the customer (“you” or “customer”). By using the services provided by MZB Relocation, you agree to be bound by the terms and conditions outlined below.
1. Services Offered: a. Domestic Relocation Services: i. Residential moving within the same country. ii. Packing, loading, transportation, and unpacking services.
b. International Relocation Services: i. Cross-border residential and corporate relocation. ii. Customs clearance and documentation for international shipments.
c. Corporate Relocation Services: i. Employee relocation for corporate clients. ii. Office and equipment relocation.
2. Booking and Quotes: a. All quotes provided are based on the information provided by the customer. b. The final cost may vary based on additional services or changes in requirements. c. Quotes are valid for a specified period, after which they may be subject to change.
3. Payment: a. Payment terms will be specified in the quotation. b. Payments can be made through the website or as mutually agreed upon. c. Additional charges may apply for services requested after the initial agreement.
4. Cancellations and Refunds: a. Cancellations must be made in writing within a specified period. b. Refund policies are outlined in the cancellation terms provided upon booking.
5. Responsibilities: a. The customer is responsible for providing accurate and complete information. b. The customer must ensure the availability of necessary permits and permissions.
6. Insurance: a. Comprehensive insurance options are available for all services. b. Insurance coverage details will be provided separately.
7. Delays and Force Majeure: a. MZB Relocation is not liable for delays due to unforeseen circumstances. b. Force majeure events will be dealt with on a case-by-case basis.
8. Claims: a. Any claims for loss or damage must be reported within a specified period. b. Claims will be subject to the terms and conditions of the chosen insurance coverage.
9. Confidentiality: a. MZB Relocation will treat all customer information with utmost confidentiality.
10. Dispute Resolution: a. Any disputes will be resolved through negotiation and mediation. b. Legal action may be pursued if a resolution cannot be reached through negotiation.
11. Website Usage: a. Use of our website is subject to our Privacy Policy and Terms of Use. b. We reserve the right to update our website content and terms without notice.
12. Governing Law: a. This Agreement is governed by the laws of Jurisdiction. b. Any legal proceedings will take place in the courts of Jurisdiction.
By using the services of MZB Relcoation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services. For any questions or concerns, please contact us at info@mzb-relocation.com.